Starbucks is updating its blended and iced drinks. Starbucks said last week that it will transition to nugget ice, which Sonic uses nationally. Using chipped ice cubes, the famed coffee chain creates Refreshers, Cold Brews, and Frappuccinos.
Starbucks anticipates that the transition from chipped ice to nugget ice will enhance production and customer happiness, albeit it may take years.
Just like many of our more recent investments," Starbucks told, "this machine allows partners to zero in on delivering the Starbucks customer experience while hand-crafting the same tasty, high-quality iced beverages that consumers have come to expect from Starbucks.
To understand why Starbucks shifted from regular ice cubes to nugget ice, also known as pellet ice, one must first comprehend the distinctions between the two.
Nugget ice is made of water, just like any other ice cube, but the process is unique. Nugget ice is created by stacking flaky ice fragments together to trap air in small pockets.
Cutting or mixing ice cubes yields crushed ice and ice chips.This gives nugget ice a chewy texture.
This means that if Starbucks frozen and iced beverages are mixed, they will remain chilly and have a crunchy texture or a smoother mouthfeel.
Lighter, less firm ice may help baristas mix faster. Iced beverages have surpassed hot beverages in sales, according to Starbucks.
This ice's unique technology uses less water, which contributes to the company's environmental sustainability.